Our customers say...

"I came to Better mobility with my 4 year old daughter and it was an incredible experience from start to finish. Olivia and Llewy were so warm and welcoming as soon as we got there, made us feel so comfortable and at ease with both themselves and the new equipment. They both explained everything to detail, give us demonstrations and also spoke to us beautifully which made me feel instantly at ease and happy. The generosity and the care of both Llewy and Olivia was exceptional and I would highly recommend. What an incredible company with even more incredible people! Olivia was exceptionally good also in the build up of choosing the buggy and the whole process from start to pick up, even sharing stories of her own which made me smile on my long commute home. Amazing! "

Brooke Streatfield, London
October 2025

"Olivia was very professional, helpful and polite during my purchase of sale item wheelchair for my grandson. Response was quick and very informative with measurements etc exceptional customer service and again can’t thank you enough for the generosity you have given , highly appreciated , highly recommend Thank you "

Sandra Mason, Sunderland
October 2025

"Fantastic people couldn’t do enough to help us with a big problem they went beyond their expectations to solve our problem thank you so much R Adams "

Raymond Adams , Oxford
May 2025

"حقا انها صناعه فاخره ومفيده لذوي الاحتياجات الخاصة - "It's truly a luxurious and useful product for people with special needs." Hashem Ali Nasser Al Tayri, UAE"

هاشم علي ناصر الطيري , الإمارات عجمان
May 2025

"I recently travelled to Malaga, Spain, and unfortunately, on arrival, I discovered my powered wheelchair had been damaged during the flight. It was a stressful situation, to say the least. In need of advice, I contacted Better Mobility in the UK. Nick, the workshop manager, took my call and was extremely helpful. Although repairs couldn’t be carried out while I was abroad, Nick's guidance and practical information were invaluable and helped me navigate a difficult situation. On my return to the UK, I contacted Better Mobility again. Keith, one of their engineers, promptly visited and completed temporary repairs to get me moving. His professionalism, knowledge, and straightforward approach were much appreciated. Throughout the experience, the Better Mobility staff demonstrated outstanding customer service—reliable, supportive, and focused on solutions. I am grateful for their assistance and wouldn’t hesitate to recommend them to others seeking mobility support."

Phil Friend, Hertford Hertfordshire
February 2025

"I recently visited your showroom and wanted to express my appreciation for the exceptional service I received. The showroom is very impressive and instantly makes you feel like a valued customer. I was particularly pleased with the way Andy handled my assessment for a powered wheelchair seating issue. His thoroughness, expertise, and willingness to address all my concerns made a significant difference. In my experience, this was the best wheelchair seating assessment I have ever received, and I have had quite a few. Thank you for your commitment to excellent customer service. I look forward to recommending Better Mobility to others and returning for future needs. Best regards, Phil Friend."

Phil Friend, Letty Green
December 2024

"Nick listened well to what we wanted and took measurements to design a wheelchair for Sue that closely resembled our old one. This included explaining the technicalities of the new model. Delivery was much quicker than we expected. One improvement would have to been to give a clear picture of how the chair would look and choice of colour. With black wheels and main frame it looks a bit clunky and more for an invalid !! Overall We are pleased with the company and your rep. "

Pete Warren , London
July 2024

"Just taken delivery of a Kushall Compact 2.0 which I'm highly delighted with. The buying process was very professional and focused on my needs. Nick was very friendly and knowledgable about the wheelchairs when demonstrating 3 models bought to my home. The delivery of my chosen wheelchair ensured everything was in working order and suited my needs perfectly."

Barry Eaton, Stockbridge, Hampshire
July 2024

"I have just been rescued by Andy Weston! He so kindly stopped to help , having notice I was alone and with a puncture. I was so grateful for him giving me the time to help, despite being in his way to work. An angel in disguise! Thank you so much. What an absolute star! "

Emma, Harpenden
March 2024

"Amazing company supported by even better staff. A week before going to the world championships and Rebecca Marsh (life saver) managed to get me the part I need on next day delivery even knowing at was 3pm. Nothing was to hard and honestly can’t wait to deal with you again so pleased. Thank you. "

Thomas Matthews , Aberdare, South Wales
January 2023